Jalwa Game Terms and Conditions – Play Safely and Fairly

Welcome to Jalwa Game

Thank you for choosing Jalwa Game.
By accessing or using this platform, you agree to follow the terms and conditions outlined here.
These rules are designed to maintain a secure, fair, and responsible gaming environment.
If you do not accept these terms, you should stop using Jalwa Game immediately.


1. User Eligibility

1.1 Minimum Age Requirement

  • You must be at least 18 years old to register and use Jalwa Game.
  • By signing up, you confirm that you meet the legal age requirement.

1.2 Legal Compliance

  • It is your responsibility to ensure online gaming is permitted in your location.
  • Jalwa Game is not responsible for legal issues arising from access in restricted areas.

1.3 Single Account Policy

  • Each user is allowed only one account.
  • Creating multiple accounts may result in suspension or permanent bans.

1.4 Identity Verification

  • Jalwa Game may request proof of identity to ensure security.

Providing false information may lead to account termination.


2. Managing Your Jalwa Game Account

2.1 Keeping Information Updated

  • Always keep your email, phone number, and payment details accurate.

2.2 Account Security

  • Never share your login credentials.
  • Contact support immediately if you notice any unauthorized activity.

2.3 Account Suspension

  • Accounts may be suspended for security risks or violations of platform policies.

2.4 Self-Exclusion

You may voluntarily restrict access to your account using the self-exclusion feature for responsible gaming.


3. Bonuses and Promotions

3.1 Bonus Eligibility

  • Bonuses are available to users who meet the terms of each promotion.

3.2 Wagering Requirements

  • Some bonuses require a minimum wagering amount before winnings can be withdrawn.

3.3 Bonus Expiry

  • Bonuses expire after a set period.
  • Unused bonuses will be removed after expiration.

3.4 Bonus Fair Use

  • Abuse of bonuses, including multiple account creation, may result in restrictions or bans.

4. Deposits and Withdrawals

4.1 Payment Methods

  • You can deposit and withdraw using UPI, credit and debit cards, e-wallets, and cryptocurrency.

4.2 Transaction Limits

  • Deposit and withdrawal limits apply based on your payment method and account level.

4.3 Withdrawal Processing Time

  • Most withdrawals are processed within 24 hours but may take longer for verification.

4.4 Failed Transactions

  • If a transaction fails, please contact customer support for assistance.

5. Game Rules and Fair Play

5.1 Fair Play Policy

  • Cheating, exploiting bugs, or manipulating games is strictly prohibited.

5.2 Prohibited Software

  • Using unauthorized tools, bots, or scripts is forbidden.

5.3 Handling Game Crashes

  • If a game crashes, it will resume automatically when possible.
  • If problems continue, contact support.

5.4 Single Account Usage

  • Use only one account to ensure fair gaming practices.

5.5 Game Availability

Jalwa Game may update, add, or remove games without prior notice.


6. Privacy and Data Protection

6.1 Data Collection and Usage

  • Your personal data is collected to enhance security and improve the platform.

6.2 Security Measures

  • Advanced encryption technology protects your personal and financial information.

6.3 Third-Party Services

  • Some features rely on third-party services.
  • Jalwa Game is not responsible for the policies of third-party providers.

6.4 Confidentiality

  • Your personal data will not be shared without consent, except when required by law.

6.5 Data Access Requests

You may request access to or deletion of your personal data by contacting support.


7. Responsible Gaming

7.1 Setting Limits

  • Players can set deposit and spending limits to maintain responsible gaming habits.

7.2 Self-Exclusion

  • You may activate self-exclusion options if you need a break from gaming.

7.3 Seeking Help

  • Visit the Responsible Gaming page for support resources if needed.

8. Disputes and Complaints

8.1 Contacting Support

  • Report any disputes to customer support, where most issues are resolved within 48 hours.

8.2 Final Decision Authority

  • Jalwa Game reserves the right to make the final decision on all disputes.

8.3 Legal Compliance

  • Disputes will be resolved according to the laws governing Jalwa Game operations.

9. Platform Maintenance and Updates

9.1 Scheduled Maintenance

  • Users will be notified in advance when scheduled maintenance is planned.

9.2 Unexpected Downtime

  • In case of technical issues, Jalwa Game will work to restore services promptly.

9.3 Feature Updates

Jalwa Game may update, modify, or remove platform features without prior notice.


10. Changes to Terms and Conditions

10.1 Updates and Modifications

  • Terms and conditions may be updated periodically.
  • It is your responsibility to review them regularly.

10.2 Notification of Changes

  • Major updates will be communicated through email or in-app notifications.

10.3 Agreement to Terms

  • Continued use of Jalwa Game after updates implies your acceptance of the revised terms.

11. Contact Jalwa Game Support

If you have questions or need help, contact Jalwa Game support through:

  • Live Chat: Available 24/7
  • Email Support: Quick and efficient replies
  • Phone Support: Speak directly with a support representative

Our team is ready to assist you at any time.


12. Acknowledgment

By using Jalwa Game, you confirm that you have read, understood, and agreed to these Terms and Conditions.
We thank you for choosing Jalwa Game and wish you a safe, responsible, and thrilling gaming experience.