Jalwa Game Privacy Policy – How We Protect Your Data

Introduction

Welcome to Jalwa Game.
We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how your data is collected, used, stored, and kept safe when you use our services.

By using Jalwa Game, you agree to follow the practices outlined in this policy.
If you do not agree, please do not use our platform.

1. Information We Collect

To offer you a better and safer experience, Jalwa Game collects several types of information:

1.1 Personal Details

When you create an account or interact with us, we may collect:

  • Your full name
  • Email address
  • Mobile number
  • Date of birth
  • Payment information (like bank accounts, card numbers, or wallet addresses)

1.2 Device and Usage Information

When you visit or use Jalwa Game, we collect technical details, such as:

  • Your IP address
  • Type of device (mobile or desktop)
  • Browser and operating system
  • Login and logout activity
  • Pages you visit and features you use

1.3 Transaction Information

For security and to improve your experience, we collect:

  • Records of deposits and withdrawals
  • Payment methods used
  • Bonuses claimed and wagering history

1.4 Cookies and Tracking Tools

Cookies help us remember your preferences and improve your experience.
See Section 6 for more information about cookies.

2. How We Use Your Data

Jalwa Game uses your data for the following purposes:

2.1 Managing Your Account

  • To create and maintain your account
  • To verify your identity
  • To provide customer support

2.2 Providing Assistance

  • To contact you about any issues or questions
  • To help you solve problems quickly

2.3 Improving Our Services

  • To study how users interact with the platform
  • To make the platform faster and more reliable

2.4 Sending Promotions

  • To send you information about bonuses, rewards, and special events
  • You can choose to stop receiving promotional emails at any time

2.5 Legal and Security Compliance

  • To meet legal obligations
  • To prevent fraud and protect the safety of all users

3. How We Keep Your Data Safe

At Jalwa Game, keeping your information safe is very important to us:

3.1 Advanced Encryption

  • Your sensitive data is protected using modern encryption technologies.

3.2 Secure Transactions

  • Deposits and withdrawals are processed through trusted financial services.

3.3 Limited Storage Time

  • We store your personal information only for as long as needed.

3.4 Authorized Access Only

  • Only trained and trusted employees can access your information.

3.5 Regular Security Updates

  • Our systems are updated and checked regularly to maintain security.

4. Sharing Your Information

We may share your data with trusted partners, but only for valid reasons:

4.1 Payment Providers

  • Information is shared with banks and payment companies to complete your transactions.

4.2 Legal Requirements

  • If needed, we will share information with law enforcement agencies.

4.3 Marketing Partners

  • Your data will never be sold or shared with marketers without your permission.

4.4 Business Transfers

  • In case of a merger or sale, your information may be transferred to the new company.

4.5 Preventing Fraud

Information may be shared with regulators to detect and stop illegal activities.

5. Your Choices and Rights

At Jalwa Game, you have full control over your personal information:

5.1 Update Your Details

  • You can update your name, email, or other personal information anytime through your account settings.

5.2 Request Account Deletion

  • You can ask for your account and data to be deleted, but some information may be kept to meet legal rules.

5.3 Marketing Preferences

  • You can unsubscribe from marketing messages whenever you want.

5.4 Cookie Settings

  • You can control or block cookies through your browser settings.

5.5 Withdrawing Consent

  • You can contact us to withdraw your permission for data usage.

6. About Cookies and Tracking

Cookies help us give you a better, faster, and safer experience:

6.1 What Are Cookies?

  • Cookies are small files that store information about your browsing.

6.2 Why We Use Cookies

  • To keep you logged in
  • To save your settings
  • To study how users interact with the platform

6.3 Managing Cookies

  • You can block cookies using your browser settings, but some features might not work properly.

6.4 Third-Party Cookies

  • Some cookies come from our partners, like payment companies and analytics tools.

6.5 Tracking Tools

  • We use web beacons and pixel trackers to monitor platform performance.

7. Links to Other Sites

Sometimes, Jalwa Game may link to external websites:

7.1 External Websites

  • We are not responsible for the privacy practices of other websites.

7.2 Payment Partners

  • Payment providers have their own privacy policies that you should review.

7.3 Analytics Tools

  • We use services like Google Analytics to better understand how our users interact with the platform.

8. Information from Minors

  • Only users who are 18 years old or older can register and play.

If we find that a minor’s information has been collected, it will be deleted immediately.

9. Updates to This Policy

We may change our Privacy Policy from time to time:

9.1 Policy Changes

  • Updates are made to meet legal standards or improve our services.

9.2 Notification of Changes

  • We will let you know about important changes through email or platform notifications.

9.3 Staying Updated

  • It is a good idea to review this Privacy Policy regularly.

10. How to Handle Privacy Concerns

If you have any concerns about your privacy:

10.1 Contact Our Support Team

  • You can reach out to us anytime with questions or concerns about your data.

10.2 Dispute Resolution

  • If your concern is not resolved, you may contact your local data protection authority.

11. Contact Jalwa Game

For any questions about this Privacy Policy or how your data is handled, you can contact us:

  • Email: support@jalwagame.com
  • Live Chat: Available 24/7 on the platform

Our team is always ready to help you.

Acknowledgment

By using Jalwa Game, you confirm that you have read and agree to this Privacy Policy.
If you disagree, please stop using our services immediately.

Jalwa Game remains committed to providing you with a secure, transparent, and enjoyable gaming environment.